Privacy Policy
Controller
Robert Fischbach, Robert Fischbach IT, Höhenstraße 9, 56472 Hof/Westerwald, Germany
Email: info@fischbach.it · Phone: +49 2667 9618792
No tracking, no cookies
This website deliberately uses no analytics or tracking tools, and sets no cookies for analytics or marketing purposes. No cookie consent banner is required.
Locally stored preferences
Your choice of colour scheme (light/dark) and high-contrast mode is remembered using your browser's local storage (localStorage). This information stays on your device only and is never transmitted to me or anyone else. As a strictly necessary function you actively trigger yourself, no separate consent is required (§ 25(2) no. 2 TDDDG).
Hosting & server logs
This website is hosted with a provider based in Germany, under a data processing agreement per Art. 28 GDPR. Standard technical access logs (IP address, date/time, requested page, browser type) are recorded automatically for security and stability, and are deleted or anonymised after a short period (Art. 6(1)(f) GDPR).
Fonts
Web fonts on this site are hosted locally on our own server. No connection is made to Google Fonts or any other external font provider.
Directions map (OpenStreetMap)
The contact page embeds an interactive map. The map library (Leaflet) is hosted locally on our own server; no connection to an external provider is made for the library itself. The map is not displayed automatically: when you open the contact page, only a placeholder is shown and no connection to OpenStreetMap is made. Only when you click “Load map” are the map tiles loaded directly from the tile servers of the OpenStreetMap Foundation (St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom), which transmits your IP address to OpenStreetMap. The legal basis is your consent given by this click (Art. 6(1)(a) GDPR). The European Commission has issued an adequacy decision for the United Kingdom. Your consent only applies to the current page view and is not stored; on your next visit the placeholder is shown again. No cookies are set. See the OpenStreetMap Foundation privacy policy for details.
Getting in touch
If you contact me via the contact form, callback form, email, phone, WhatsApp or Threema, the details you provide are stored to handle your inquiry (Art. 6(1)(b)/(f) GDPR) and deleted once no longer required. Form submissions are relayed to me by email via a server-side script; no data is shared with third parties. WhatsApp contact is additionally subject to the privacy terms of Meta Platforms. Threema contact is additionally subject to the privacy terms of Threema GmbH, based in Switzerland; an EU adequacy decision (Art. 45 GDPR) covers data transfers there.
To protect against automated abuse (e.g. mass submissions by bots), each form submission briefly counts how often a form was submitted from the same IP address. Your IP address is stored for this purpose in pseudonymised form (a hash value) together with timestamps, in a file on the server that is automatically disregarded again after a short time. This is based on my legitimate interest in a working, abuse-free contact channel (Art. 6(1)(f) GDPR).
Digital Office: video meetings, file uploads and training materials
For online training and file exchange I use two services of Infomaniak Network SA, based in Geneva, Switzerland: the video conferencing service kMeet (“virtual training room”) and the cloud storage kDrive (“file drop box”). A data processing agreement per Art. 28 GDPR is in place with Infomaniak. Data is processed in data centres in Switzerland, for which the European Commission has issued an adequacy decision (Art. 45 GDPR).
This website does not embed these services. A connection to Infomaniak is only made when you click the respective link.
When you join a video meeting, Infomaniak processes the data required for it, in particular your IP address, the name you enter and, if you switch on your camera and microphone, video and audio. When you upload files to the drop box, you provide your name and email address. Your name is stored in my Infomaniak storage together with the files and the upload time. Infomaniak uses your email address to send you a confirmation that the files were uploaded successfully. For the transfer, Infomaniak also processes technical data such as your IP address. I delete them once they are no longer needed for the respective assignment, unless statutory retention obligations apply.
The legal basis is the performance or initiation of a contract (Art. 6(1)(b) GDPR) and my legitimate interest in secure and simple remote collaboration (Art. 6(1)(f) GDPR). See the Infomaniak privacy policy for details.
The training materials, by contrast, are stored on this website's server and protected by username and password. Only the access data described under “Hosting & server logs” is recorded, plus the username used.
Remote support (pcvisit)
For remote support I use the pcvisit software by pcvisit Software AG, based in Dresden, Germany. The “Remote support” page of this website redirects you to the pcvisit download page, where the pcvisit privacy policy (in German) applies.
A remote support session only takes place after we have agreed on it by phone, and you start it yourself. During the session I can see your screen and, if you allow it, operate your mouse and keyboard. Personal data shown on your screen may become visible in the process. To establish the connection, pcvisit processes technical data such as your IP address. A data processing agreement per Art. 28 GDPR is in place with pcvisit. You can end the session at any time. The legal basis is the performance of the respective assignment (Art. 6(1)(b) GDPR).
Your rights
You have the right to access, rectify, restrict or erase your personal data, to data portability, and to object to processing (Art. 15–21 GDPR). You may also lodge a complaint with your competent data protection authority. For any of this, please contact me at the address above.